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Hosting Features
No Setup Fee!
There is no setup fee,
which many web hosts are charging, for creating a new virtual hosting
account with us. This could help you save from a few dollars to
more than twenty dollars for a start!
Disk Storage
The sum of all the web
pages on your web site (excluding log files), email, and all your
databases constitute your total disk space usage. We do allow you
to use more than the amount of disk space allocated to you, but
you will be charged at the rate specified on our Service Plans page
for the excess usage. If you found yourself using more disk space
than what has been allocated to you consistently, we would advise
you to upgrade your hosting plan. That could save you a lot of money
than paying for the excess disk space being used each month!
Transfer Bandwidth
Bandwidth transfer on
your hosting account includes ftp upload/download, sending/receiving
of emails, accessing of web pages, database, etc.
Sub Domains
A sub domain looks like
this: http://subdomain.yourdomain.com. Each of the sub domains in
your account can be pointed to a different folder in your web space,
allowing you to host an unlimited number of different mini-sites
in your account. In fact, you can even point the sub domains to
any external web site address.
Custom DNS Records
You may create additional
custom DNS records for your domain name, on top of the default DNS
records created by our control panel. The DNS Record Types supported
include A Record, MX Record & CNAME.
Domain Aliasing
Domain aliasing, or domain
stacking, is creating additional domain names that would point to
the IP of a different domain. For example, if your domain name is
example.com, you can register another domain name, e.g. example.net
and have it point to the location of example.com. This means, every
Internet user who goes to example.net will land in example.com.
FTP Access
Every virtual host account
holder may update their web site 24 hours a day, every day, via
FTP. It is a way to copy files from your computer up to your directory
on our web server. In this way, you will be able to add or edit
files on your web site at any time that is convenient for you. Whenever
you upload new file to your website, the changes show up immediately
on your live site (you may have to reload the page in your browser
in some cases). There is no restriction as to how often you can
upload/download files on your hosting account.
Virtual FTP Account
Virtual FTP allows you
to give your authorized Virtual FTP users access to more than one
directory and specify a different set of permissions for each directory.
Due to the requirement of dedicated IP for Virtual FTP access, this
feature is only available for hosting plans with dedicated IP address
(ie. Silver plans and above).
Dedicated IP
Address
This allows you access
to your account via FTP, SSH, and the browser, from any location
at any time by simply using your domain name or its Dedicated IP
address. Dedicated IP is required for Virtual FTP Accounts and Secure
Socket Layers (SSL).
Direct Shell
Access (SSH)
We provide free SSH access
to your hosting account on our server upon request. There is no
extra charge for shell access. SSH provides you with secure access
to a Unix system shell from which you can directly edit the files
in your directory. For security reason, this feature is not turned
on by default, and will be enabled only upon request.
Unlimited Email
Forwarding
You may setup as many
email forwarding address as you like with any of the virtual hosting
plan offered by ReliaNET. These addresses are configured through
our control panel and can be forwarded to your account's mailbox
or to an external email address. Each email address can also be
set to forward to any number of other addresses and mailboxes.
POP3 Email Accounts
Each virtual hosting
plan comes with a specific number of POP3 mail accounts. They are
different from email forwarding addresses in that all email sent
to these accounts will be stored on our mail server. An email forwarding
address will simply forward the email to a different account or
address of your choice and the mail will not be stored on our server.
You may also use the POP3 mail accounts to send and receive email.
You can connect to your mail accounts to check your email via IMAP,
POP3, or web-based email access.
IMAP is one of the ways
you can access email in your mail account hosted with us. Most email
clients in existence today support the IMAP protocol, which basically
reads your email directly from the server rather than downloading
it to your local computer. This is good for keeping your mail organized
on a centralized server and serves as a convenient way to access
your email from different computers. However, you will need to keep
your Internet connection active while you read all your email. It
will also consume a lot of the disk space allocated to your hosting
account, since all your email saved on our server will count towards
your total disk usage.
Web-Based Email
Access
ReliaNET provides you
an easy way to access to your email accounts from anywhere through
our web-based mail account, as long as you have access to the Internet
and a web browser. It has all of the functionalities needed for
a web based email client, including MIME support, address books,
SPAM filtering, calendars, folder manipulation, and more. You can
compose, send, and check email on your email accounts directly from
the web at any time. Our web-based mail account works with almost
any browser, from any type of internet connection. All you need
to access the account is your email address and password.
Catch-All Email
Account
You can define a catch-all
email account that will accept any mail sent to an email address
at your domain name that is not currently specified. For example,
if you have an email address such as, john@yourdomain.com, and someone
accidentally sends mail to peter@yourdomain.com, this email will
not be lost or bounced back. Instead it will be automatically delivered
to your catch-all account to help save you from losing important
messages! You can enable or disable any of your email account as
the catch-all account from the control panel.
Anti-Virus Email
Filtering
Our anti-virus email
filtering system checks incoming mail for viruses and if detects
any, would sends email notification about it and deletes the virus-infected
mail. You can enable anti-virus resource for all domains in your
account, for specific domain only and for selected mail accounts.
Anti-Spam Email
Filtering
You may use our anti-spam
email filtering to trace, filter out and delete spam messages coming
to your mailbox. The system doesn't delete messages recognized as
spam. It only marks them as spam and delivers them in a regular
way so that you can review them before deciding to delete them or
keep the mails.
Mailing List
Manager (EZMLM)
We have pre-installed
the ezMLM mailing list for all of our virtual hosting plans. You
will be able to easily create various types of mailing lists such
as announcement lists or discussions lists through the mailing list
manager. You may setup the mailing list so that only you can send
messages out to your subscribers or in such a way that you and your
subscribers can send email to each other, much like a message forum.
Email Aliases
Email aliases are alternative
addresses to existing mail boxes on the same domain name. Messages
sent to an email alias are delivered to the primary mail box. You
may assign an email alias to multiple mail boxes on your account.
Shopping Cart
(osCommerce)
We provide a basic free
shopping cart software system, osCommerce, for all hosting plans.
Its feature packed out-of-the-box installation allows you to setup,
run, and maintain your online stores with minimum effort.
Password Protected
Directories
You have the capability
to setup password protection on any specific directory within your
website. Simple .htaccess can be used to setup "members only"
sections on your site, or to protect private content to a specific
group of people.
Perl 5 Support
Perl is a high-level
programming language. It is most commonly used for writing CGI scripts.
On our servers, Perl is located at /usr/bin/perl. To make sure your
perl script gets run from the web as a script you should name it
with a .pl or .cgi extension.
PHP 4 Support
PHP is a relatively new
programming language that was designed for creating interactive,
dynamic web pages, especially ones that interact with a MySQL database
in the back-end. PHP-enabled web pages are treated just as standard
HTML pages and you can create and edit them in the same way you
normally create regular HTML pages. PHP is a language that gets
things done without having to utilize many scripts to accomplish
the tasks. To make sure your PHP script gets run from the web as
a script you should name it with a .php, .php3, .php4, or .phtml
extension.
CGI Support
CGI is what allows your
site to have any sort of "programming" element to it,
rather than just being a collection of static pages. CGI scripts
can be written in just about any programming language (Perl, Python,
C, C++, Java, etc.). There are thousands of ready made CGI scripts
out there you can get and install on your site, and we even provide
a few standard ones. To run a file as a CGI on your site, it can
be placed anywhere as long as it has a .cgi, .pl or .py extension.
Pre-installed
CGI Scripts
There are a number of
common CGI scripts that are used on many web sites. Rather then
having to install these scripts yourself, we did it for you automatically
when your account is created. This enables you to simply add a few
lines of code to your web page without having to worry about the
scripting side of things. Some examples of scripts we currently
have installed in our library are: CGIEmail, and FormMail.
Server Side Includes
(SSI) Support
All virtual hosting plans
allow access to SSI (Server Side Includes). SSI allows you to insert
dynamic content into your web pages on the server-side. You can
insert things like the current time, last time this file was updated,
or another file right into your HTML file without having to really
write any code. In order for SSI commands to be interpreted by our
server, you have to name the file with a .shtml extension.
Crontab Support
Cron is a unix program
that allows you to run a command at recurring time intervals. We
allow any one to use these cron jobs for whatever they'd like as
long as it doesn't violate our Terms of Service or cause undue load
on your web server. The primary purpose of the web server is to
serve web pages, so typically cron jobs are considered of secondary
importance. But as long as their footprint is minimal, cron jobs
are fine and acceptable.
Custom MIME Support
MIME types help the web
server map certain file types to certain file extensions. Through
our web-based control panel, you can define custom MIME types for
your website and configure custom file extensions.
MySQL Hosting
MySQL is an open-source
SQL (Standard Query Language) database that is fast and reliable.
Your databases' disk usage count towards the total disk allocation
for your hosting plan.
MS Frontpage
Extensions
Microsoft Frontpage
is a common web-publishing program that allows beginning or advanced
webmasters to manage a website easily and effectively. The "extensions"
are basically little interactive elements you can include in your
site when designing it with MS Frontpage. They won't work when you
publish your site to our server unless you've had the Frontpage
extensions enabled. You don't need the extensions turned on just
to use Frontpage to make your site. As long as you aren't using
any extensions, your site will be fine without them.
Access Statistics
You can opt to receive
detailed graphical statistics about your web site that show daily
activity. It will show you useful information such as: Who is visiting
your site and which page? How many visits is your site receiving
each hour, day, week, month, year? What domain or site are the visitors
coming from? What keywords were used in the search engines? You
can also download your raw log files and run whatever statistics
program you'd like on them.
Daily data backup
We keep extensive back-ups
of data for each virtual hosting account. However, we do recommend
you always keep your own copy of your entire web site at a remote
location as well. Our hosting servers are configured with RAID disk
array and hot-swappable so if any disk fails no data is lost, and
we can replace the disk without any interruption of service.
Access to Raw
Log Files
You have full access
to the raw log files within your account. You may download them
and use another program to analyze the trend of visitors to your
website, or to view your script error logs to help fix bugs in scripts
you've installed on your account.
Free Secure Certificate
Setup
Secure Socket Layer (SSL)
creates a secure connection between your website and your visitors
to ensure that sensitive data being exchanged cannot be intercepted
and abused by third parties. SSL works by using a private key to
encrypt data that is transmitted over the SSL connection. Because
it requires a dedicated IP address for its operation, it only comes
with Silver hosting plan and above. Once you have obtained your
own SSL certificate, you can upload it easily from our control panel.
There is an annual charge of $99 for the actual Secure Certificate.
Shared SSL Certificate
Unlike a regular SSL
certificate, we provide a shared SSL certificate that you can use
for free. It is also issued by an equally trusted Certificate Authority.
The disadvantage of a shared SSL is that it can only be used with
third level domains (eg. secure.yourdomain.com, and not yourdomain.com).
Shared SSL is only available for hosting plans that come with dedicated
IP.
FREE Hosting
for Non-profit organizations
We love to help out with
the non-profit organizations. Just provide us with your non-profit
status documentation, and it's on the house. ReliaNET has contributed
to various charities and non-profit organizations for almost a decade.
We believe in giving back to the community as much as we can. Even
if it's not our own community!
99.5% Uptime
Guarantee
At ReliaNET, we want
to provide you with an efficient and reliable service for your website.
If the server your account resides on is down for more than 0.5%
of the total time in a month (approximately 3.6 hours in total),
without a posted notice, we will refund you 5% of your paid fee
for the current month per hour of downtime over. We will automatically,
without question, apply the uptime credit when our servers have
not successfully delivered your web site for at least 99.5% of the
month.
30 Day Satisfaction
Guarantee
ReliaNET
is proud to offer an unconditional 30-day money back guarantee on
all of our hosting plans! If you are not satisfied with our services
for any reason and you make the request for your account to be canceled
within 30 days of the order, you qualify for a refund from us! Please
note that paid fees for Additional Services will not be refunded.
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